Shipping policy

Shipping Policy – BenBen Studio
Self-pickup – Free
Your order can be picked up directly from the studio in Herzliya, free of charge.
Self-pickup orders will be ready for pickup up to 4 business days from the date of order.
When the order is ready, you will receive an email notification from us with the pickup details.
Home delivery
Orders over 400 NIS - free home delivery
Orders under 400 NIS - home delivery at a cost of 50 NIS.
Deliveries are made directly by us.

Central settlements: up to 5 business days from the date of order.
Remote settlements: up to 10 business days from the date of order. At a cost of 65 NIS

After the shipment leaves the studio, you will be sent an email update with the shipping details.
Shipping Delays
We make every effort to ensure your order arrives as quickly as possible, but during holidays or busy periods there may be slight delays.
In the event that an item you purchased is out of stock, we will contact you by phone as soon as possible to arrange a refund or exchange.